Sheet 04 — Services
ServicesEngineering services.
Engineering services.
To the last detail.
A connected engineering process, with clear deliverables and defined responsibilities at every stage.
01Delivery phasesFour stages
One connected process.
A clear path from your first drawing to a system your team can use.
- Stage 01
Understand
Your space, your people, your operational requirements.
DeliverableBrief & site assessment - Stage 02
Engineer
A coordinated design with the right systems working together.
DeliverableSystem design & BOQ - Stage 03
Integrate
Equipment, programming and installation brought into one plan.
DeliverableAn integrated AV system - Stage 04
Handover
Commissioning, documentation and training for the people using it.
DeliverableA team ready to operate
02What we deliver06 service lines
Every stage ends in
something you can check.
Each service is defined by its deliverables, so responsibilities stay clear across the project team.
- 01
Design & coordination
Translate the brief into a coordinated AV scope. Review room layouts, source requirements, interfaces and the responsibilities of each project participant.
Deliverables- System architecture
- Drawings
- BOQ
- 02
Equipment supply
Build the equipment package around the agreed design, with specifications, quantities and interfaces clearly documented.
Deliverables- Equipment schedules
- Technical submittals
- 03
Integration & installation
Coordinate equipment placement, signal paths, mounting, power and networking with the wider project team. Site activities and delivery responsibilities are defined in the project scope.
Deliverables- Installation coordination
- System integration
- 04
Control & programming
Develop room controls, source routing and operating modes around the people using the system.
Deliverables- Control workflows
- Room presets
- Integration
- 05
Commissioning & handover
Check the assembled system against agreed requirements. Prepare the documentation and training needed to operate it.
Deliverables- Acceptance checks
- As-built information
- Training
- 06
Support & maintenance
Define support coverage, maintenance tasks, response arrangements and escalation paths for the installed system.
Deliverables- Support plan
- Maintenance scope
- Service records
03Service map
Where each service sits in the process.
Services overlap where the work does: design and programming continue into integration, support follows the handover.
| Service | Understand | Engineer | Integrate | Handover | After handover |
|---|---|---|---|---|---|
| Design & coordination | Covers Understand | Covers Engineer | Not covered | Not covered | Not covered |
| Equipment supply | Not covered | Covers Engineer | Covers Integrate | Not covered | Not covered |
| Integration & installation | Not covered | Not covered | Covers Integrate | Not covered | Not covered |
| Control & programming | Not covered | Covers Engineer | Covers Integrate | Not covered | Not covered |
| Commissioning & handover | Not covered | Not covered | Not covered | Covers Handover | Not covered |
| Support & maintenance | Not covered | Not covered | Not covered | Not covered | Covers After handover |
1 Understand · 2 Engineer · 3 Integrate · 4 Handover · 5 After handover
04Who we work with
Built around your project team.
Fit-out contractors, consultants and the teams who operate the space each need something different from an AV partner.
01
Fit-out contractorsYour AV scope, connected.
BOQ review, design coordination and an integrated AV package that fits the wider project.
Send an AV package or BOQ02
AV & ICT consultantsEngineering behind the detail.
A technical conversation about requirements, interfaces and how the specified system comes together.
Arrange a technical conversation03
End usersDesigned for everyday use.
Systems shaped around your operations, with commissioning, training and a clear handover.
Describe your space05Talk to us
Bring us the brief.
An early concept, a specification or a complete BOQ. We can start with what you have.